Checking In at the Mandarin Oriental

Wellness the world over—from New York to Taipei, London to Las Vegas, Boston to Boca Raton—is being perfected 24/7 at The Residences at Mandarin Oriental, a five-star living experience which brings the perks, luxury and services of the acclaimed Mandarin Oriental hotels to private residential living.

Design is healing. The best-made products bring peace of mind—they function better, they last longer. In addition to elegant architecture and calming interiors, each residential property is built to support, soothe and invigorate, both within the home and the nearby amenity space. Residents have access to Mandarin Oriental’s world-renowned holistic spas, which feature signature therapies developed in conjunction with traditional Chinese medicine specialists.

Entrée to the Mandarin Oriental’s Residences Elite program, for owners only, confers VIP recognition, room upgrades and many other benefits at Mandarin Oriental hotels around the globe. There are currently four Residences nationwide, in Boston, New York, Atlanta and Las Vegas, and four Residences globally in Bodrum, Turkey; London; Macau and Taipei. Future Residences are planned for Bangkok, Boca Raton, Honolulu, Bali, Dubai, Munich and Melbourne, Australia (the latter, designed by the late, great Zaha Hadid, will feature a massive 17,220-square-foot spa). “Luxury is about time, having time to do things that are meaningful to you. The Residences at Mandarin Oriental create the seamless lifestyle that offers that freedom, around the clock,” says Adelina Wong Ettelson, global head of residences marketing at Mandarin Oriental Hotel Group.

Need to find the best dog groomer for your beloved Cookie? Organize a movie night for your grandchildren? Hire a private chef to whip up a gourmet meal for last-minute guests? The Residences staff, rigorously trained and screened for their jobs, care for homeowners like family. They deliver the legendary service every day at The Residences to ensure that owners are not just well looked after, but delighted. It’s a tall order that Mandarin Oriental staff achieve easily, and with sophistication. “Our hotels and residences provides 21st century luxury in the most modern sense, but we’re also steeped in the heritage of the Orient,” says Wong Ettelson. “Understated discretion and privacy are in our DNA.”

Consideration above and beyond the call of duty comes to the Residences staff naturally. They send flowers on special occasions. They help out in emergencies—including accompanying residents to the hospital. For a couple’s baby gender reveal party, a concierge arranged pink and blue macarons and a last-minute gluten-free vanilla cake to be delivered to the party. “Owners count on me to ask the right questions when their needs arise and act on their answers. For me, delight is in the details,” notes a Las Vegas residential concierge.

At The Residences at Mandarin Oriental, Boca Raton, located at Via Mizner, a new urban resort in downtown Boca (each of the 85 units has ocean, golf course or city views), residents who place a premium on golfing will have access to Via Mizner Golf & City Club, a private club that features a Jack Nicklaus signature golf course. Certainly, the tranquil infinity pools in each villa at The Residences at Mandarin Oriental, Bali, will offer a great way to unwind, and the English Meditation Garden at The Residences at Mandarin Oriental, Atlanta, invites respite and rebalancing. Inspired design combined with unparalleled personalized service makes The Residences at Mandarin Oriental a transcendent living experience.

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